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Is your business customer focussed. Do you have a customer-centric strategy. A simple checklist for your business by Ysatisfy consultancy

What does customer focussed or customer-centric business mean? Firstly, let’s take a look at how customers attribute profit to a business; research has shown that many businesses operate according the 20: 80 rule (Angel customers and Demon customers by Larry Selden & Geoffrey Colvin). 20% of a business’s customer base generates 80% of its profits. What’s [...]

Merseyside Consultants Outline Consultancy Merseyside Business Strategies

In all honesty, whenever I’ve travelled anywhere in the 42 countries I have provided business consultant services in, every business owner and private consultant only relates Liverpool, Merseyside to the two great football teams and the globally recognised band The Beatles. In reality Merseyside consultants are delivering business strategies for both in-house and outsourced consultancy Merseyside. [...]