What does customer focussed or customer-centric business mean?
Firstly, let’s take a look at how customers attribute profit to a business; research has shown that many businesses operate according the 20: 80 rule (Angel customers and Demon customers by Larry Selden & Geoffrey Colvin). 20% of a business’s customer base generates 80% of its profits. What’s [...]
No matter which stage of development your client’s company is in – there are issues requiring your services. You can help them see around the corner ahead – because you know what’s coming. You may be the voice of reason. You may be the outsider they are looking for – no hidden agenda, no ax [...]
Every successful business, large and small, that has a winning strategy follows the same basic formula for doing so. While all businesses have their own unique strategy, certain consistent elements can be seen throughout all the prosperous ones. Committing the time and energy to doing these things determines the success of a business. [...]
The target decision is the easy phase, the more demanding is to define business strategy, i.e. with which long term actions the affiliate business owner will reach his targets, what is the schedule and the budget?
I remember, when I was in the affiliate business starting phase, I thought on which ground should I build [...]
In this technological world, there are still so many small work from home businesses which make little or even no use of the internet as part of their overall business strategies.
By that it is mean that even if they do have a website – it may as well not be there as it receives little [...]
It is one thing to develop a top business strategy and quite another to see that strategy effectively executed. Simply view this glaring figure from Fortune Magazine, which recently stated that “less than 10% of strategies effectively formulated are effectively executed.”
As this statistic easily shows, organizations too often fall within the majority rather than the [...]
Tuesday, January 5, 2010
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